A 20% non-refundable deposit is payable upon booking. We will reserve the dates for you for 7 days from your receipt of booking forms and confirmation letter. Once the deposit has been received, we will confirm your booking. Payment is slightly different for our overseas guests.

The balance is due four weeks before the holiday commences. If your stay is booked less than 4 weeks before the commencement of your stay, the full amount must be paid at the time of booking. Please make cheques payable to ‘T Williams’.

On payment of balance, a separate cheque for £100.00 must also be sent. This is a security bond cheque, which will cover any large breakages, any damage caused and additional cleaning in the Apartment. This cheque can be post-dated to the day of departure and if all is well will be mailed or shredded once the Apartment has been cleaned and checked over.

The maximum number of people to be accommodated overnight in each apartment is stated on the website and must not be exceeded.

Please telephone us on the day of your arrival on: 07821099595, to let us know of an approximate arrival time, enabling us to be at Coed-y-Celyn to greet you.

The accommodation is available from 3pm on the first day of your holiday and guests are asked not to arrive at the apartments before that time, unless by prior arrangement with us here.

Guests are requested to vacate the Apartments by 10am on the day of departure.

Holiday cancellations must be received in writing and will be acknowledged immediately.

When a holiday is cancelled, the deposit is forfeited. However, if cancellation is less than four weeks prior to the holiday, the guests are liable for the balance owing, unless the Apartment is re-let. We advise you to get holiday Insurance when booking your holiday.

Guests are requested to keep the Apartment and all the fixtures and fittings in the same condition as at the commencement of the holiday. Guests are also asked to keep the Apartment clean and tidy. Any additional cleaning (i.e. The Oven) will incur a charge, which will be deducted from your bond cheque. Please report any breakages or damage to us. All large breakages and any damage to the Apartment must be paid for. Please dispose of any rubbish on the day of your departure.

Strictly no pets (except guide dogs), either in the Apartments or kept overnight in your vehicle.